diff --git a/apps/web/app/provider.tsx b/apps/web/app/provider.tsx
index a8a5d2718..016b66c0e 100644
--- a/apps/web/app/provider.tsx
+++ b/apps/web/app/provider.tsx
@@ -13,8 +13,6 @@ import { TranslationProvider } from "@plane/i18n";
 import { Toast } from "@plane/propel/toast";
 // helpers
 import { resolveGeneralTheme } from "@plane/utils";
-// polyfills
-import "@/lib/polyfills";
 // mobx store provider
 import { StoreProvider } from "@/lib/store-context";
 
@@ -31,10 +29,6 @@ const InstanceWrapper = lazy(function InstanceWrapper() {
   return import("@/lib/wrappers/instance-wrapper");
 });
 
-const ChatSupportModal = lazy(function ChatSupportModal() {
-  return import("@/components/global/chat-support-modal");
-});
-
 export interface IAppProvider {
   children: React.ReactNode;
 }
@@ -53,7 +47,6 @@ export function AppProvider(props: IAppProvider) {
           <StoreWrapper>
             <InstanceWrapper>
               <Suspense>
-                <ChatSupportModal />
                 <SWRConfig value={WEB_SWR_CONFIG}>{children}</SWRConfig>
               </Suspense>
             </InstanceWrapper>
diff --git a/apps/web/core/components/global/chat-support-modal.tsx b/apps/web/core/components/global/chat-support-modal.tsx
deleted file mode 100644
index 5956c5e8f..000000000
--- a/apps/web/core/components/global/chat-support-modal.tsx
+++ /dev/null
@@ -1,49 +0,0 @@
-/**
- * Copyright (c) 2023-present Plane Software, Inc. and contributors
- * SPDX-License-Identifier: AGPL-3.0-only
- * See the LICENSE file for details.
- */
-
-import { useEffect } from "react";
-import { Intercom, shutdown, show } from "@intercom/messenger-js-sdk";
-import { observer } from "mobx-react";
-// custom events
-import { CHAT_SUPPORT_EVENTS } from "@/custom-events/chat-support";
-// store hooks
-import { useInstance } from "@/hooks/store/use-instance";
-import { useUser } from "@/hooks/store/user";
-
-const ChatSupportModal = observer(function ChatSupportModal() {
-  // store hooks
-  const { data: user } = useUser();
-  const { config } = useInstance();
-  // derived values
-  const intercomAppId = config?.intercom_app_id;
-  const isEnabled = Boolean(user && config?.is_intercom_enabled && intercomAppId);
-
-  useEffect(() => {
-    if (!isEnabled || !user || !intercomAppId) return;
-
-    Intercom({
-      app_id: intercomAppId,
-      user_id: user.id,
-      name: `${user.first_name} ${user.last_name}`,
-      email: user.email,
-      hide_default_launcher: true,
-    });
-
-    const handleOpenChatSupport = () => {
-      show();
-    };
-
-    window.addEventListener(CHAT_SUPPORT_EVENTS.open, handleOpenChatSupport);
-    return () => {
-      window.removeEventListener(CHAT_SUPPORT_EVENTS.open, handleOpenChatSupport);
-      shutdown();
-    };
-  }, [user, intercomAppId, isEnabled]);
-
-  return null;
-});
-
-export default ChatSupportModal;
diff --git a/apps/web/package.json b/apps/web/package.json
index 34cf4b006..dfa37b7b2 100644
--- a/apps/web/package.json
+++ b/apps/web/package.json
@@ -25,7 +25,6 @@
     "@fontsource/ibm-plex-mono": "5.2.7",
     "@fontsource/material-symbols-rounded": "5.2.30",
     "@headlessui/react": "^1.7.19",
-    "@intercom/messenger-js-sdk": "^0.0.12",
     "@plane/constants": "workspace:*",
     "@plane/editor": "workspace:*",
     "@plane/hooks": "workspace:*",
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 88c52dcea..2e38471ac 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -573,9 +573,6 @@ importers:
       '@headlessui/react':
         specifier: ^1.7.19
         version: 1.7.19(react-dom@18.3.1(react@18.3.1))(react@18.3.1)
-      '@intercom/messenger-js-sdk':
-        specifier: ^0.0.12
-        version: 0.0.12
       '@plane/constants':
         specifier: workspace:*
         version: link:../../packages/constants
@@ -2333,9 +2330,6 @@ packages:
     cpu: [x64]
     os: [win32]
 
-  '@intercom/messenger-js-sdk@0.0.12':
-    resolution: {integrity: sha512-xoUGlKLD8nIcZaH7AesR/LfwXH4QQUdPZMV4sApK/zvVFBgAY/A9IWp1ey/jUcp+776ejtZeEqreJZxG4LdEuw==}
-
   '@ioredis/commands@1.3.0':
     resolution: {integrity: sha512-M/T6Zewn7sDaBQEqIZ8Rb+i9y8qfGmq+5SDFSf9sA2lUZTmdDLVdOiQaeDp+Q4wElZ9HG1GAX5KhDaidp6LQsQ==}
 
@@ -9738,8 +9732,6 @@ snapshots:
   '@img/sharp-win32-x64@0.34.3':
     optional: true
 
-  '@intercom/messenger-js-sdk@0.0.12': {}
-
   '@ioredis/commands@1.3.0': {}
 
   '@isaacs/cliui@8.0.2':