diff --git a/apps/web/app/provider.tsx b/apps/web/app/provider.tsx
index 233b4250d..7d6811052 100644
--- a/apps/web/app/provider.tsx
+++ b/apps/web/app/provider.tsx
@@ -25,8 +25,8 @@ const PostHogProvider = lazy(function PostHogProvider() {
   return import("@/lib/posthog-provider");
 });
 
-const IntercomProvider = lazy(function IntercomProvider() {
-  return import("@/lib/intercom-provider");
+const ChatSupportModal = lazy(function ChatSupportModal() {
+  return import("@/components/global/chat-support-modal");
 });
 
 export interface IAppProvider {
@@ -50,11 +50,10 @@ export function AppProvider(props: IAppProvider) {
           <StoreWrapper>
             <InstanceWrapper>
               <Suspense>
-                <IntercomProvider>
-                  <PostHogProvider>
-                    <SWRConfig value={WEB_SWR_CONFIG}>{children}</SWRConfig>
-                  </PostHogProvider>
-                </IntercomProvider>
+                <ChatSupportModal />
+                <PostHogProvider>
+                  <SWRConfig value={WEB_SWR_CONFIG}>{children}</SWRConfig>
+                </PostHogProvider>
               </Suspense>
             </InstanceWrapper>
           </StoreWrapper>
diff --git a/apps/web/core/components/global/chat-support-modal.tsx b/apps/web/core/components/global/chat-support-modal.tsx
new file mode 100644
index 000000000..75c6c10ad
--- /dev/null
+++ b/apps/web/core/components/global/chat-support-modal.tsx
@@ -0,0 +1,43 @@
+import { useEffect } from "react";
+import { Intercom, shutdown, show } from "@intercom/messenger-js-sdk";
+import { observer } from "mobx-react";
+// custom events
+import { CHAT_SUPPORT_EVENTS } from "@/custom-events/chat-support";
+// store hooks
+import { useInstance } from "@/hooks/store/use-instance";
+import { useUser } from "@/hooks/store/user";
+
+const ChatSupportModal = observer(function ChatSupportModal() {
+  // store hooks
+  const { data: user } = useUser();
+  const { config } = useInstance();
+  // derived values
+  const intercomAppId = config?.intercom_app_id;
+  const isEnabled = Boolean(user && config?.is_intercom_enabled && intercomAppId);
+
+  useEffect(() => {
+    if (!isEnabled || !user || !intercomAppId) return;
+
+    Intercom({
+      app_id: intercomAppId,
+      user_id: user.id,
+      name: `${user.first_name} ${user.last_name}`,
+      email: user.email,
+      hide_default_launcher: true,
+    });
+
+    const handleOpenChatSupport = () => {
+      show();
+    };
+
+    window.addEventListener(CHAT_SUPPORT_EVENTS.open, handleOpenChatSupport);
+    return () => {
+      window.removeEventListener(CHAT_SUPPORT_EVENTS.open, handleOpenChatSupport);
+      shutdown();
+    };
+  }, [user, intercomAppId, isEnabled]);
+
+  return null;
+});
+
+export default ChatSupportModal;
diff --git a/apps/web/core/components/power-k/config/help-commands.ts b/apps/web/core/components/power-k/config/help-commands.ts
index 1f54e6083..9f61a5ceb 100644
--- a/apps/web/core/components/power-k/config/help-commands.ts
+++ b/apps/web/core/components/power-k/config/help-commands.ts
@@ -5,7 +5,7 @@ import { DiscordIcon } from "@plane/propel/icons";
 import type { TPowerKCommandConfig } from "@/components/power-k/core/types";
 // hooks
 import { usePowerK } from "@/hooks/store/use-power-k";
-import { useTransient } from "@/hooks/store/use-transient";
+import { useChatSupport } from "@/hooks/use-chat-support";
 
 /**
  * Help commands - Help related commands
@@ -13,7 +13,7 @@ import { useTransient } from "@/hooks/store/use-transient";
 export const usePowerKHelpCommands = (): TPowerKCommandConfig[] => {
   // store
   const { toggleShortcutsListModal } = usePowerK();
-  const { toggleIntercom } = useTransient();
+  const { isEnabled: isChatSupportEnabled, openChatSupport } = useChatSupport();
 
   return [
     {
@@ -73,9 +73,9 @@ export const usePowerKHelpCommands = (): TPowerKCommandConfig[] => {
       group: "help",
       i18n_title: "power_k.help_actions.chat_with_us",
       icon: MessageSquare,
-      action: () => toggleIntercom(true),
-      isEnabled: () => true,
-      isVisible: () => true,
+      action: () => openChatSupport(),
+      isEnabled: () => isChatSupportEnabled,
+      isVisible: () => isChatSupportEnabled,
       closeOnSelect: true,
     },
   ];
diff --git a/apps/web/core/components/workspace/sidebar/help-menu.tsx b/apps/web/core/components/workspace/sidebar/help-menu.tsx
deleted file mode 100644
index dde2662d1..000000000
--- a/apps/web/core/components/workspace/sidebar/help-menu.tsx
+++ /dev/null
@@ -1,125 +0,0 @@
-import React, { useState } from "react";
-import { observer } from "mobx-react";
-import { HelpCircle, MessagesSquare, User } from "lucide-react";
-import { useTranslation } from "@plane/i18n";
-import { PageIcon } from "@plane/propel/icons";
-// ui
-import { Tooltip } from "@plane/propel/tooltip";
-import { CustomMenu } from "@plane/ui";
-// components
-import { cn } from "@plane/utils";
-import { ProductUpdatesModal } from "@/components/global";
-// helpers
-// hooks
-import { useInstance } from "@/hooks/store/use-instance";
-import { usePowerK } from "@/hooks/store/use-power-k";
-import { useTransient } from "@/hooks/store/use-transient";
-import { usePlatformOS } from "@/hooks/use-platform-os";
-// plane web components
-import { PlaneVersionNumber } from "@/plane-web/components/global";
-
-export interface WorkspaceHelpSectionProps {
-  setSidebarActive?: React.Dispatch<React.SetStateAction<boolean>>;
-}
-
-export const HelpMenu = observer(function HelpMenu(_props: WorkspaceHelpSectionProps) {
-  // store hooks
-  const { t } = useTranslation();
-  const { toggleShortcutsListModal } = usePowerK();
-  const { isMobile } = usePlatformOS();
-  const { config } = useInstance();
-  const { isIntercomToggle, toggleIntercom } = useTransient();
-  // states
-  const [isNeedHelpOpen, setIsNeedHelpOpen] = useState(false);
-  const [isProductUpdatesModalOpen, setProductUpdatesModalOpen] = useState(false);
-
-  const handleCrispWindowShow = () => {
-    toggleIntercom(!isIntercomToggle);
-  };
-
-  return (
-    <>
-      <ProductUpdatesModal isOpen={isProductUpdatesModalOpen} handleClose={() => setProductUpdatesModalOpen(false)} />
-      <div className="relative flex flex-shrink-0 items-center gap-1 justify-evenly">
-        <CustomMenu
-          customButton={
-            <div
-              className={cn(
-                "grid place-items-center rounded-md p-1 outline-none text-custom-text-200 hover:text-custom-text-100 hover:bg-custom-background-90",
-                {
-                  "bg-custom-background-90": isNeedHelpOpen,
-                }
-              )}
-            >
-              <Tooltip tooltipContent="Help" isMobile={isMobile} disabled={isNeedHelpOpen}>
-                <HelpCircle className="h-[18px] w-[18px] outline-none" />
-              </Tooltip>
-            </div>
-          }
-          customButtonClassName="relative grid place-items-center rounded-md p-1.5 outline-none"
-          menuButtonOnClick={() => !isNeedHelpOpen && setIsNeedHelpOpen(true)}
-          onMenuClose={() => setIsNeedHelpOpen(false)}
-          placement="top-end"
-          maxHeight="lg"
-          closeOnSelect
-        >
-          <CustomMenu.MenuItem
-            onClick={() => window.open("https://go.plane.so/p-docs", "_blank", "noopener,noreferrer")}
-          >
-            <div className="flex items-center gap-x-2 rounded text-xs hover:bg-custom-background-80">
-              <PageIcon className="h-3.5 w-3.5 text-custom-text-200" height={14} width={14} />
-              <span className="text-xs">{t("documentation")}</span>
-            </div>
-          </CustomMenu.MenuItem>
-          {config?.intercom_app_id && config?.is_intercom_enabled && (
-            <CustomMenu.MenuItem>
-              <button
-                type="button"
-                onClick={handleCrispWindowShow}
-                className="flex w-full items-center gap-x-2 rounded text-xs hover:bg-custom-background-80"
-              >
-                <MessagesSquare className="h-3.5 w-3.5 text-custom-text-200" />
-                <span className="text-xs">{t("message_support")}</span>
-              </button>
-            </CustomMenu.MenuItem>
-          )}
-          <CustomMenu.MenuItem onClick={() => window.open("mailto:sales@plane.so", "_blank", "noopener,noreferrer")}>
-            <div className="flex items-center gap-x-2 rounded text-xs hover:bg-custom-background-80">
-              <User className="h-3.5 w-3.5 text-custom-text-200" size={14} />
-              <span className="text-xs">{t("contact_sales")}</span>
-            </div>
-          </CustomMenu.MenuItem>
-          <div className="my-1 border-t border-custom-border-200" />
-          <CustomMenu.MenuItem>
-            <button
-              type="button"
-              onClick={() => toggleShortcutsListModal(true)}
-              className="flex w-full items-center justify-start text-xs hover:bg-custom-background-80"
-            >
-              <span className="text-xs">{t("keyboard_shortcuts")}</span>
-            </button>
-          </CustomMenu.MenuItem>
-          <CustomMenu.MenuItem>
-            <button
-              type="button"
-              onClick={() => setProductUpdatesModalOpen(true)}
-              className="flex w-full items-center justify-start text-xs hover:bg-custom-background-80"
-            >
-              <span className="text-xs">{t("whats_new")}</span>
-            </button>
-          </CustomMenu.MenuItem>
-          <CustomMenu.MenuItem
-            onClick={() => window.open("https://go.plane.so/p-discord", "_blank", "noopener,noreferrer")}
-          >
-            <div className="flex items-center gap-x-2 rounded text-xs hover:bg-custom-background-80">
-              <span className="text-xs">Discord</span>
-            </div>
-          </CustomMenu.MenuItem>
-          <div className="px-1 pt-2 mt-1 text-xs text-custom-text-200 border-t border-custom-border-200">
-            <PlaneVersionNumber />
-          </div>
-        </CustomMenu>
-      </div>
-    </>
-  );
-});
diff --git a/apps/web/core/components/workspace/sidebar/help-section.tsx b/apps/web/core/components/workspace/sidebar/help-section.tsx
deleted file mode 100644
index 38c192379..000000000
--- a/apps/web/core/components/workspace/sidebar/help-section.tsx
+++ /dev/null
@@ -1,147 +0,0 @@
-import React, { useState } from "react";
-import { observer } from "mobx-react";
-import { HelpCircle, MessagesSquare, MoveLeft, User } from "lucide-react";
-// plane imports
-import { useTranslation } from "@plane/i18n";
-import { PageIcon } from "@plane/propel/icons";
-import { Tooltip } from "@plane/propel/tooltip";
-import { CustomMenu } from "@plane/ui";
-import { cn } from "@plane/utils";
-// components
-import { ProductUpdatesModal } from "@/components/global";
-// hooks
-import { useAppTheme } from "@/hooks/store/use-app-theme";
-import { useInstance } from "@/hooks/store/use-instance";
-import { usePowerK } from "@/hooks/store/use-power-k";
-import { useTransient } from "@/hooks/store/use-transient";
-import { usePlatformOS } from "@/hooks/use-platform-os";
-// plane web components
-import { PlaneVersionNumber } from "@/plane-web/components/global";
-import { WorkspaceEditionBadge } from "@/plane-web/components/workspace/edition-badge";
-
-export interface WorkspaceHelpSectionProps {
-  setSidebarActive?: React.Dispatch<React.SetStateAction<boolean>>;
-}
-
-export const SidebarHelpSection = observer(function SidebarHelpSection(_props: WorkspaceHelpSectionProps) {
-  // store hooks
-  const { t } = useTranslation();
-  const { sidebarCollapsed: isCollapsed, toggleSidebar, sidebarPeek, toggleSidebarPeek } = useAppTheme();
-  const { toggleShortcutsListModal } = usePowerK();
-  const { isMobile } = usePlatformOS();
-  const { config } = useInstance();
-  const { isIntercomToggle, toggleIntercom } = useTransient();
-  // states
-  const [isNeedHelpOpen, setIsNeedHelpOpen] = useState(false);
-  const [isProductUpdatesModalOpen, setProductUpdatesModalOpen] = useState(false);
-
-  const handleCrispWindowShow = () => {
-    toggleIntercom(!isIntercomToggle);
-  };
-
-  return (
-    <>
-      <ProductUpdatesModal isOpen={isProductUpdatesModalOpen} handleClose={() => setProductUpdatesModalOpen(false)} />
-      <div className="flex w-full items-center justify-between px-2 self-baseline border-t border-custom-border-200 bg-custom-sidebar-background-100 h-12 flex-shrink-0">
-        <div className="relative flex flex-shrink-0 items-center gap-1 justify-evenly">
-          <CustomMenu
-            customButton={
-              <div
-                className={cn(
-                  "grid place-items-center rounded-md p-1 outline-none text-custom-text-200 hover:text-custom-text-100 hover:bg-custom-background-90",
-                  {
-                    "bg-custom-background-90": isNeedHelpOpen,
-                  }
-                )}
-              >
-                <Tooltip tooltipContent="Help" isMobile={isMobile} disabled={isNeedHelpOpen}>
-                  <HelpCircle className="h-[18px] w-[18px] outline-none" />
-                </Tooltip>
-              </div>
-            }
-            customButtonClassName="relative grid place-items-center rounded-md p-1.5 outline-none"
-            menuButtonOnClick={() => !isNeedHelpOpen && setIsNeedHelpOpen(true)}
-            onMenuClose={() => setIsNeedHelpOpen(false)}
-            placement="top-end"
-            maxHeight="lg"
-            closeOnSelect
-          >
-            <CustomMenu.MenuItem onClick={() => window.open("https://go.plane.so/p-docs", "_blank")}>
-              <div className="flex items-center gap-x-2 rounded text-xs">
-                <PageIcon className="h-3.5 w-3.5 text-custom-text-200" height={14} width={14} />
-                <span className="text-xs">{t("documentation")}</span>
-              </div>
-            </CustomMenu.MenuItem>
-            {config?.intercom_app_id && config?.is_intercom_enabled && (
-              <CustomMenu.MenuItem>
-                <button
-                  type="button"
-                  onClick={handleCrispWindowShow}
-                  className="flex w-full items-center gap-x-2 rounded text-xs hover:bg-custom-background-80"
-                >
-                  <MessagesSquare className="h-3.5 w-3.5 text-custom-text-200" />
-                  <span className="text-xs">{t("message_support")}</span>
-                </button>
-              </CustomMenu.MenuItem>
-            )}
-            <CustomMenu.MenuItem onClick={() => window.open("mailto:sales@plane.so", "_blank")}>
-              <div className="flex items-center gap-x-2 rounded text-xs">
-                <User className="h-3.5 w-3.5 text-custom-text-200" size={14} />
-                <span className="text-xs">{t("contact_sales")}</span>
-              </div>
-            </CustomMenu.MenuItem>
-            <div className="my-1 border-t border-custom-border-200" />
-            <CustomMenu.MenuItem>
-              <button
-                type="button"
-                onClick={() => toggleShortcutsListModal(true)}
-                className="flex w-full items-center justify-start text-xs hover:bg-custom-background-80"
-              >
-                <span className="text-xs">{t("keyboard_shortcuts")}</span>
-              </button>
-            </CustomMenu.MenuItem>
-            <CustomMenu.MenuItem>
-              <button
-                type="button"
-                onClick={() => setProductUpdatesModalOpen(true)}
-                className="flex w-full items-center justify-start text-xs hover:bg-custom-background-80"
-              >
-                <span className="text-xs">{t("whats_new")}</span>
-              </button>
-            </CustomMenu.MenuItem>
-            <CustomMenu.MenuItem onClick={() => window.open("https://go.plane.so/p-discord", "_blank")}>
-              <div className="flex items-center gap-x-2 rounded text-xs">
-                <span className="text-xs">Discord</span>
-              </div>
-            </CustomMenu.MenuItem>
-            <div className="px-1 pt-2 mt-1 text-xs text-custom-text-200 border-t border-custom-border-200">
-              <PlaneVersionNumber />
-            </div>
-          </CustomMenu>
-        </div>
-        <div className="w-full flex-grow px-0.5">
-          <WorkspaceEditionBadge />
-        </div>
-        <div className="flex flex-shrink-0 items-center gap-1 justify-evenly">
-          <Tooltip tooltipContent={`${isCollapsed ? "Expand" : "Hide"}`} isMobile={isMobile}>
-            <button
-              type="button"
-              className="grid place-items-center rounded-md p-1 text-custom-text-200 outline-none hover:bg-custom-background-90 hover:text-custom-text-100"
-              onClick={() => {
-                if (sidebarPeek) toggleSidebarPeek(false);
-                toggleSidebar();
-              }}
-              aria-label={t(
-                isCollapsed
-                  ? "aria_labels.projects_sidebar.expand_sidebar"
-                  : "aria_labels.projects_sidebar.collapse_sidebar"
-              )}
-            >
-              <MoveLeft className={`size-4 duration-300 ${isCollapsed ? "rotate-180" : ""}`} />
-            </button>
-          </Tooltip>
-        </div>
-      </div>
-    </>
-  );
-});
diff --git a/apps/web/core/components/workspace/sidebar/help-section/root.tsx b/apps/web/core/components/workspace/sidebar/help-section/root.tsx
index 0b2dd8e6c..0fb0b3178 100644
--- a/apps/web/core/components/workspace/sidebar/help-section/root.tsx
+++ b/apps/web/core/components/workspace/sidebar/help-section/root.tsx
@@ -9,9 +9,8 @@ import { CustomMenu } from "@plane/ui";
 import { ProductUpdatesModal } from "@/components/global";
 import { AppSidebarItem } from "@/components/sidebar/sidebar-item";
 // hooks
-import { useInstance } from "@/hooks/store/use-instance";
 import { usePowerK } from "@/hooks/store/use-power-k";
-import { useTransient } from "@/hooks/store/use-transient";
+import { useChatSupport } from "@/hooks/use-chat-support";
 // plane web components
 import { PlaneVersionNumber } from "@/plane-web/components/global";
 
@@ -19,16 +18,11 @@ export const HelpMenuRoot = observer(function HelpMenuRoot() {
   // store hooks
   const { t } = useTranslation();
   const { toggleShortcutsListModal } = usePowerK();
-  const { config } = useInstance();
-  const { isIntercomToggle, toggleIntercom } = useTransient();
+  const { openChatSupport, isEnabled: isChatSupportEnabled } = useChatSupport();
   // states
   const [isNeedHelpOpen, setIsNeedHelpOpen] = useState(false);
   const [isProductUpdatesModalOpen, setProductUpdatesModalOpen] = useState(false);
 
-  const handleCrispWindowShow = () => {
-    toggleIntercom(!isIntercomToggle);
-  };
-
   return (
     <>
       <ProductUpdatesModal isOpen={isProductUpdatesModalOpen} handleClose={() => setProductUpdatesModalOpen(false)} />
@@ -38,7 +32,7 @@ export const HelpMenuRoot = observer(function HelpMenuRoot() {
           <AppSidebarItem
             variant="button"
             item={{
-              icon: <HelpCircle className="size-5" />,
+              icon: <HelpCircle className="size-4" />,
               isActive: isNeedHelpOpen,
             }}
           />
@@ -56,11 +50,11 @@ export const HelpMenuRoot = observer(function HelpMenuRoot() {
             <span className="text-xs">{t("documentation")}</span>
           </div>
         </CustomMenu.MenuItem>
-        {config?.intercom_app_id && config?.is_intercom_enabled && (
+        {isChatSupportEnabled && (
           <CustomMenu.MenuItem>
             <button
               type="button"
-              onClick={handleCrispWindowShow}
+              onClick={openChatSupport}
               className="flex w-full items-center gap-x-2 rounded text-xs hover:bg-custom-background-80"
             >
               <MessagesSquare className="h-3.5 w-3.5 text-custom-text-200" />
diff --git a/apps/web/core/custom-events/chat-support.ts b/apps/web/core/custom-events/chat-support.ts
new file mode 100644
index 000000000..01c27b18e
--- /dev/null
+++ b/apps/web/core/custom-events/chat-support.ts
@@ -0,0 +1,13 @@
+type ChatSupportType = "open";
+
+type ChatSupportEventType = `chat-support:${ChatSupportType}`;
+
+export const CHAT_SUPPORT_EVENTS = {
+  open: "chat-support:open",
+} satisfies Record<ChatSupportType, ChatSupportEventType>;
+
+export class ChatSupportEvent extends CustomEvent<ChatSupportType> {
+  constructor(type: ChatSupportType) {
+    super(CHAT_SUPPORT_EVENTS[type]);
+  }
+}
diff --git a/apps/web/core/hooks/store/use-transient.ts b/apps/web/core/hooks/store/use-transient.ts
deleted file mode 100644
index a269ee5df..000000000
--- a/apps/web/core/hooks/store/use-transient.ts
+++ /dev/null
@@ -1,11 +0,0 @@
-import { useContext } from "react";
-// mobx store
-import { StoreContext } from "@/lib/store-context";
-// types
-import type { ITransientStore } from "@/store/transient.store";
-
-export const useTransient = (): ITransientStore => {
-  const context = useContext(StoreContext);
-  if (context === undefined) throw new Error("useTransient must be used within StoreProvider");
-  return context.transient;
-};
diff --git a/apps/web/core/hooks/use-chat-support.ts b/apps/web/core/hooks/use-chat-support.ts
new file mode 100644
index 000000000..9e284275d
--- /dev/null
+++ b/apps/web/core/hooks/use-chat-support.ts
@@ -0,0 +1,25 @@
+import { useCallback } from "react";
+// custom events
+import { ChatSupportEvent } from "@/custom-events/chat-support";
+// hooks
+import { useInstance } from "@/hooks/store/use-instance";
+import { useUser } from "@/hooks/store/user";
+
+export interface IUseChatSupport {
+  openChatSupport: () => void;
+  isEnabled: boolean;
+}
+
+export const useChatSupport = (): IUseChatSupport => {
+  const { data: user } = useUser();
+  const { config } = useInstance();
+  // derived values
+  const isEnabled = Boolean(user && config?.is_intercom_enabled && config?.intercom_app_id);
+
+  const openChatSupport = useCallback(() => {
+    if (!isEnabled) return;
+    window.dispatchEvent(new ChatSupportEvent("open"));
+  }, [isEnabled]);
+
+  return { openChatSupport, isEnabled };
+};
diff --git a/apps/web/core/lib/intercom-provider.tsx b/apps/web/core/lib/intercom-provider.tsx
deleted file mode 100644
index b9757711b..000000000
--- a/apps/web/core/lib/intercom-provider.tsx
+++ /dev/null
@@ -1,55 +0,0 @@
-import React, { useEffect, useRef, useState } from "react";
-import { Intercom, show, hide, onHide } from "@intercom/messenger-js-sdk";
-import { observer } from "mobx-react";
-// store hooks
-import { useInstance } from "@/hooks/store/use-instance";
-import { useTransient } from "@/hooks/store/use-transient";
-import { useUser } from "@/hooks/store/user";
-
-export type IntercomProviderProps = {
-  children: React.ReactNode;
-};
-
-const IntercomProvider = observer(function IntercomProvider(props: IntercomProviderProps) {
-  const { children } = props;
-  // hooks
-  const { data: user } = useUser();
-  const { config } = useInstance();
-  const { isIntercomToggle, toggleIntercom } = useTransient();
-  // refs
-  const isInitializedRef = useRef(false);
-  // states
-  const [hydrated, setHydrated] = useState(false);
-  // derived values
-  const isIntercomEnabled = user && config && config.is_intercom_enabled && config.intercom_app_id;
-
-  useEffect(() => {
-    if (!hydrated) return;
-    if (isIntercomToggle) show();
-    else hide();
-  }, [hydrated, isIntercomToggle]);
-
-  useEffect(() => {
-    if (!hydrated) return;
-    onHide(() => {
-      toggleIntercom(false);
-    });
-  }, [hydrated, toggleIntercom]);
-
-  useEffect(() => {
-    if (!isIntercomEnabled || isInitializedRef.current) return; // prevent multiple initializations
-    Intercom({
-      app_id: config.intercom_app_id || "",
-      user_id: user.id,
-      name: `${user.first_name} ${user.last_name}`,
-      email: user.email,
-      hide_default_launcher: true,
-    });
-    isInitializedRef.current = true;
-    setHydrated(true);
-  }, [isIntercomEnabled, config, user]);
-
-  return <>{children}</>;
-});
-
-export default IntercomProvider;
diff --git a/apps/web/core/store/root.store.ts b/apps/web/core/store/root.store.ts
index f74cb0f4c..0b82f1321 100644
--- a/apps/web/core/store/root.store.ts
+++ b/apps/web/core/store/root.store.ts
@@ -58,8 +58,6 @@ import type { IStickyStore } from "./sticky/sticky.store";
 import { StickyStore } from "./sticky/sticky.store";
 import type { IThemeStore } from "./theme.store";
 import { ThemeStore } from "./theme.store";
-import type { ITransientStore } from "./transient.store";
-import { TransientStore } from "./transient.store";
 import type { IUserStore } from "./user";
 import { UserStore } from "./user";
 import type { IWorkspaceRootStore } from "./workspace";
@@ -93,7 +91,6 @@ export class CoreRootStore {
   multipleSelect: IMultipleSelectStore;
   workspaceNotification: IWorkspaceNotificationStore;
   favorite: IFavoriteStore;
-  transient: ITransientStore;
   stickyStore: IStickyStore;
   editorAssetStore: IEditorAssetStore;
   workItemFilters: IWorkItemFilterStore;
@@ -124,7 +121,6 @@ export class CoreRootStore {
     this.projectEstimate = new ProjectEstimateStore(this);
     this.workspaceNotification = new WorkspaceNotificationStore(this);
     this.favorite = new FavoriteStore(this);
-    this.transient = new TransientStore();
     this.stickyStore = new StickyStore();
     this.editorAssetStore = new EditorAssetStore();
     this.analytics = new AnalyticsStore();
@@ -159,7 +155,6 @@ export class CoreRootStore {
     this.projectEstimate = new ProjectEstimateStore(this);
     this.workspaceNotification = new WorkspaceNotificationStore(this);
     this.favorite = new FavoriteStore(this);
-    this.transient = new TransientStore();
     this.stickyStore = new StickyStore();
     this.editorAssetStore = new EditorAssetStore();
     this.workItemFilters = new WorkItemFilterStore();
diff --git a/apps/web/core/store/transient.store.ts b/apps/web/core/store/transient.store.ts
deleted file mode 100644
index c7bacce61..000000000
--- a/apps/web/core/store/transient.store.ts
+++ /dev/null
@@ -1,28 +0,0 @@
-import { action, observable, makeObservable } from "mobx";
-
-export interface ITransientStore {
-  // observables
-  isIntercomToggle: boolean;
-  // actions
-  toggleIntercom: (intercomToggle: boolean) => void;
-}
-
-export class TransientStore implements ITransientStore {
-  // observables
-  isIntercomToggle: boolean = false;
-
-  constructor() {
-    makeObservable(this, {
-      // observable
-      isIntercomToggle: observable.ref,
-      // action
-      toggleIntercom: action,
-    });
-  }
-
-  /**
-   * @description Toggle the intercom collapsed state
-   * @param { boolean } intercomToggle
-   */
-  toggleIntercom = (intercomToggle: boolean) => (this.isIntercomToggle = intercomToggle);
-}